Company/Companies: Inter-Spitzen AG
Addresses: Flurhofstrasse 150, CH-9000 St. Gallen
Responsible person: Luisa Gomringer
Telephone number: +41 71 243 15 57
E-mail address: L.Gomringer@forsterrohner.com
This privacy policy is written in easy-to-understand language and avoids legal and technical terms wherever possible.
Version from 11/2023
1. general information on data processing
1.1. Purpose of the privacy policy
When you contact Inter-Spitzen AG (CHE-106.018.619) (hereinafter referred to as “we” or “us”), personal data that falls under the Data Protection Act (DSG) and the Data Protection Ordinance (DSV) is generally also processed. This data typically includes name, e-mail address, telephone number and personal information in connection with contractual relationships with us. In addition, technical data that can be assigned to a person is to be regarded as personal data (in particular cookies, see below). This privacy policy explains the nature, scope and purpose of the processing of personal data by us.
1.2. Legal basis
The legal basis for our data processing is specifically Art. 5-9 FADP (“Terms and principles”). In order to protect the managed data against manipulation, loss, destruction or access by unauthorized persons in accordance with the current state of the art, we use modern technical security measures and improve these on an ongoing basis.
1.3. Processed personal data
The personal data processed by us includes sensitive personal data within the meaning of the FADP. Particularly sensitive personal data will only be processed on a case-by-case basis and after a corresponding declaration of consent.
1.4. Your rights
You are entitled to request detailed information about what personal data we hold about you and how we process it. You are also entitled to request a copy of your personal data at any time. You can also have your data corrected or deleted, restrict our processing activities relating to this information and object to the processing of your personal data. You can also decide to withdraw your consent. Please note that even if you have decided to withdraw your consent, we may continue to process your personal data to the extent required or permitted by law.
2. processing method
2.1. Personal data collected
We collect all information relating to you that you provide to us, in particular your name and contact details (e.g. name, address, telephone number or e-mail address) or your purchases in our stores (e.g. brand, size, price). We store your personal data as long as it is necessary for the purpose for which it was collected and as long as we have a legitimate interest in storing personal data, for example to process complaints and to find your previous purchases.
2.2. Cooperation with third parties
We may disclose your personal data to trusted third parties. We handle your data exclusively internally and in Switzerland.
The disclosure of personal data to cooperation partners such as payment service providers takes place exclusively for the purpose of fulfilling our services and only to the extent necessary for this purpose. We will inform affected persons about the disclosure.
2.3. Disclosure of personal data abroad
Data processing servers are located either in Switzerland or in the EU. We work exclusively with contract processors who undertake to process data in compliance with the GDPR.
2.4. e-mail
We store our e-mail correspondence for as long as an ongoing business relationship or similar makes it necessary.
2.5. Social media
If the user contacts us via LinkedIn, the personal data entered by the user on this occasion will be used to process the request. The user’s data will be deleted by us if the user’s inquiry has been conclusively answered and there are no statutory retention obligations to the contrary, e.g. in the case of subsequent contract processing. For paid postings in social media (Linkedin), we use the contact details of the respective providers.
2.6. Data backups
In the interests of data security, we regularly create data backups of our business data, which are stored on data carriers and cloud services in Switzerland or in the EU. The frequency of data backups is based on the relevant recommendations.
2.7. Data protection measures
Data security is an important concern for us. We use appropriate technical and organizational security procedures (e.g. the latest firewall technologies, antivirus programs, strict access guidelines). We store your customer data on our own servers in Switzerland.
2.8. Website/s
In addition to the domain https://www.frti.ch, the website may also include project-related websites and services from service partners. Visitors to the website are not obliged to provide personal data unless we indicate this in individual cases.
2.9. Use of cookies
Cookies are data that are stored by our websites on the user’s end device via the browser. On the one hand, the cookies we use serve to increase and improve the user-friendliness of our websites. On the other hand, cookies help to collect statistical data on website usage and to use the data obtained for analysis and advertising purposes.
Some cookies are automatically deleted from your end device as soon as the browser is closed (so-called session cookies). Other cookies are stored for a specific period of time that does not exceed 2 years (persistent cookies). In addition, we may also use so-called third-party cookies, which are managed by third parties in order to offer certain services.
You can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, we would like to point out that the use and in particular the ease of use are restricted without cookies.
The setting of cookies, which are necessary for the performance of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart), takes place on the basis of Art. 6 GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this privacy policy
2.10. Contact form
Data transmitted via the contact form, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory statutory provisions – in particular retention periods – remain unaffected.
2.11. SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses an SSL or SSL-encrypted connection. TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.
2.12. Server log files
Each time this website is accessed, we automatically collect a range of technical data, which may also include personal data.
These are:
– IP address of the user
– Name of the website or file accessed
– Date and time of access
– Notification of successful retrieval
– Browser type and version
– Operating system of the user
– Referrer URL (the previously visited page)
This data is not merged with other data sources. The basis for data processing is Art. 6 FADP, which regulates the requirements to be met for the lawfulness of data processing. IP addresses are anonymized.
Status: 15.11.2023
